Leadership and Communication Skills
Malaysian Export Academy (HRD Corp Registered Training Provider) Presents
Programme No.: 10001707181
16 & 17 July 2026, Thurs & Fri | 9.00 am – 5.00 pm | ZOOM Virtual Platform
[HRD Corp Claimable Course]
Introduction
There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.”
One of the most distinguishing traits of a leader is the ability to communicate effectively. Knowing the right thing to say & how to say it can make or break your leadership position, your team & your organisation.
As a Leader you need to satisfactorily communicate information & ideas, however you also want to communicate them in such a way as to achieve a desired outcome – to motive , convince or persuade others to willingly follow or support you.
Objectives
- Communicate more confidently with leadership qualities
- Apply listening technique before speaking
- Participate more successfully in business activities
- Understand how a mindset influence a person
- Organize ideas and present them in an appropriate manner
- Understanding the leadership qualities
Course Outline
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Communication Process
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Creating Impressions
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Step Up Communication – Choice of Words
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Work Planning & Productivity via Business Activities – Application
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Mapping Evaluation Test
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Leadership Skill with 4 Different Bird Styles
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Understanding & Adapting with 4 Different Bird Styles
Who Should Attend
Managers, Executives & Non – Executives who wish to improve their communication and leadership skills in a commercial or business context in the shortest time possible.
Methodology
Remote online training – incorporating group discussions/exercises, role plays and presentations.
Trainer’s Profile
SATHIESH SANGARAJOO
- CERTIFICATION IN TRAINING (TTT/ 7353) – Pembangunan Sumber Manusia Berhad
- HRD Corp Accredited Trainer
Sathiesh has extensive 17 years of working experience in Telecommunication and
Semiconductor /Manufacturing industries. He assumed positions as Head of Customer Service and Network Technology Division Engineer.
Participation Fee
RM1,836.00 per person for 2 days – Fee inclusive of E- Notes, E-Certificate of Participation and 8% SST
HRD Corp Claimable Course – refer to the training brochure for claim details.
Registration Details
Organiser: Malaysian Export Academy Sdn Bhd (MyCoID: 791613A)
Contact Person: Eryna | Email: eryna.mexa@gmail.com
Payment: Kindly make bank transfer payment to Account No: 800 221 0777 of CIMB Bank, payable to Malaysian Export Academy Sdn Bhd.