Business English Mastery
Malaysian Export Academy (HRD Corp Registered Training Provider) Presents
Programme No.: 10001596293
22 & 23 April 2026, Wed & Thurs | 9.00 am – 5.00 pm | The Pearl, Kuala Lumpur
[HRD Corp Claimable Course]
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Introduction
In today’s competitive business environment, English is increasingly becoming the global language of communication in the commercial world. However, effectively using English in the workplace requires a very specific and demanding knowledge of business-centred grammar and vocabulary.
This course will help you to improve your English skills (Spoken & Written) in a business or professional setting.
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Objectives Â
At the end of the course participants shall be able to:
- Use English in a realistic working context
- Communicate more confidently
- Apply listening technique before speaking
- Participate more successfully in business activities
- Expand their professional vocabulary
- Organize ideas and present them in an appropriate manner
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Course Outlines
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SPEAKING
1)Â Â Â Â Â Â Communication Process
2)Â Â Â Â Â Â Â Creating Impressions
3)Â Â Â Â Â Â Â Business Vocabulary/ Choice of Words
4)       Business Activities – Application
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WRITING EFFECTIVE EMAILS
1)Â Â Â Â Â Â Â Drawing Attention
2)       Making E-mail Readable
3)Â Â Â Â Â Â Common E-mail Grammar
4)Â Â Â Â Â Â Â Conclusion & Action
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Who should attend?Â
Managers, Executives and non-executives who wish to improve their Basic English language in a commercial or business context in the shortest time possible.
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Methodology
An interactive and practical approach incorporating group discussions/exercises, role plays and presentations.
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Trainer’s Profile
SATHIESH SANGARAJOO
- BEng (HONS) – University of Lincolnshire & Humberside, United Kingdom.
- CERTIFICATION IN TRAINING (TTT/7353) – Pembangunan Sumber Manusia Berhad
- HRD Corp Accredited Trainer
Sathiesh has extensive 17 years of working experience in Telecommunication and Semiconductor /Manufacturing industries. He assumed positions as Head of Customer Service and Network Technology Division Engineer. Been exposed to training in Managing Customers’ Complaints & Recovery Process, Sweden and Subscription Handling for Call Center as well as Call Center Service Overview, Spain.
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Participation Fee
RM1, 944 per person for 2 days
Inclusive of Tea breaks, Lunch, Course Notes, Certificate of Attendance, and 8% SST.
HRD Corp Claimable Course (subject to approval).
Registration Details
Organiser: Malaysian Export Academy Sdn Bhd (MyCoID: 791613A)
Contact Person: Eryna | Email: eryna.mexa@gmail.com
Payment: Kindly make bank transfer payment to Account No: 800 221 0777 of CIMB Bank, payable to Malaysian Export Academy Sdn Bhd.