Effective Communication Skills at Work (Speaking & Writing)

  • 06-05-2024 - 07-05-2024

INTRODUCTION

In today’s competitive business environment, English is increasingly becoming the global language of communication in the commercial world. However, effectively using English in the workplace requires a very specific and demanding knowledge of business-centred grammar and vocabulary.

Whether personal or business, the ability to speak and write effectively – both in terms of productivity and responsiveness is becoming crucial.

This course is designed to assist you to Speak in English and Writing effective emails in a business or professional setting.

 

LEARNING OBJECTIVES

At the end of the course participants shall be able to:

  • Use English in a realistic working context
  • Communicate more confidently
  • Apply listening technique before speaking
  • Participate more successfully in business activities
  • Expand their professional vocabulary
  • Organize ideas and present them in an appropriate manner
  • Controlling the tone of e-mail and the image it conveys
  • Writing email subject lines that convey useful information and get readers’ attention
  • Using concise,  specific language and plain English that communicates clearly and professionally

 

WHO SHOULD ATTEND?

All who wish to improve their Basic English language in a commercial or business context in the shortest time possible.

 

METHODOLOGY

An interactive and practical approach incorporating group discussions/exercises, role plays and presentations.

 

COURSE CONTENTS

SPEAKING IN ENGLISH
Module 1: Communication Process

Module 2: Creating Impressions

Module 3: Business Vocabulary/ Choice of Words

Module 4: Business Activities – Application

 

WRITING EFFECTIVE EMAILS
Participants are required to bring some of the previous emails they have written & rectify /improve those emails during the training session based on the principles being taught.

Module 1: Drawing Attention

Module 2: Making E-mails Readable

Module 3: Common E-mail Grammar

Module 4: Conclusion & Action

 

CERTIFICATE OF PARTICIPATION

 

LINKS

Register Here
Download Brochure