Effective Communication Skills at Work (Speaking & Writing)

  • 17-07-2023 - 18-07-2023
  • Holiday Inn Express Kuala Lumpur City Centre

INTRODUCTION

In today’s competitive business environment, English is increasingly becoming the global language of communication in the commercial world. However, effectively using English in the workplace requires a very specific and demanding knowledge of business-centred grammar and vocabulary.

Whether personal or business, the ability to speak and write effectively – both in terms of productivity and responsiveness is becoming crucial.

This course is designed to assist you to Speak in English and Writing effective emails in a business or professional setting.

 

LEARNING OBJECTIVES

At the end of the course participants shall be able to:

  • Use English in a realistic working context
  • Communicate more confidently
  • Apply listening technique before speaking
  • Participate more successfully in business activities
  • Expand their professional vocabulary
  • Organize ideas and present them in an appropriate manner
  • Controlling the tone of e-mail and the image it conveys
  • Writing email subject lines that convey useful information and get readers’ attention
  • Using concise,  specific language and plain English that communicates clearly and professionally

 

WHO SHOULD ATTEND?

All who wish to improve their Basic English language in a commercial or business context in the shortest time possible.

METHODOLOGY

An interactive and practical approach incorporating group discussions/exercises, role plays and presentations.

 

COURSE CONTENTS

SPEAKING IN ENGLISH
Module 1: Communication Process

Module 2: Creating Impressions

Module 3: Business Vocabulary/ Choice of Words

Module 4: Business Activities – Application

 

WRITING EFFECTIVE EMAILS
Participants are required to bring some of the previous emails they have written & rectify /improve those emails during the training session based on the principles being taught.

Module 1: Drawing Attention

Module 2: Making E-mails Readable

Module 3: Common E-mail Grammar

Module 4: Conclusion & Action

 

Register Here
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Organizer:

Sathiesh Sangarajoo

  • Time : 9:00 am - 5:00 pm (Asia/Kuala_Lumpur)

Registration Deadline Expired!!

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