Though most employers tend to acknowledge the importance of employee development, yet for a variety of reasons this valuable initiative is often overlooked. Overall, capacity building courses can have a huge impact on an organisation's competitiveness, productivity and revenue. Observing a comprehensive employee training plan will prove to be an essential investment towards improving the organisation's performance and employee job satisfaction. Therefore, to minimise interruptions to your business and to cater to your convenience, we are pleased to extend an array of training courses that can be tailored to your requirements and business needs.

List of In-House Training Courses

1Malaysian Customs & Shipping

Malaysian Customs & Shipping

Malaysian Customs Procedures & Documentation
Tax Incentives and Facilities under the Customs Act
Customs Audit and Investigation
Malaysian Import & Export Procedures and Documentation
Facilities under Customs Act
FTAs & Its related Customs Procedures in Malaysia
Refund and Drawback Claims under the various
Acts of the Customs Depts
Offences and Penalties under Customs Act
Classification of Goods
Licensed Manufacturing Warehouse & Treasury
Exemption
Shipping Procedure and Documentation and INCOTERMS 2010 Usage
Effective 3 Ps in Global Shipping – Process, Practice and Performance
Managing Bill of Lading in Shipping
Shipping Elements and Import Export
Documentation
Incoterms 2010 - Rulings in International Trade

2 Logistics & Supply Chain

Logistics & Supply Chain

Inventory and Stores Management
Effective Total Logistics Management
Purchasing & Negotiation Skills
Effective Supply Chain Management
Effective Warehouse Management
Developing Strategic Purchasing Practices

3Taxation & Finance

Taxation & Finance

Latest Principles on Withholding Tax
An Understanding of Malaysian Taxation & Effective
Planning
Tax Planning for Employers and HR Managers
GST Audit and Investigation
Cash Flow Management
Finance for Non-Financial Executives
Accounting for Non Accounting Personnel
Effective Budgeting & Budgetary Control
Prepare and Get Ready for GST Audit
Credit Management and Collection Techniques
Fundamentals of Transfer Pricing
Handling Full Set of Accounts including GST Entries
Accounting Skills for Accounting Clerks & Assistants including GST

4 Social Media & Digital Marketing

Social Media & Digital Marketing

Mastering Facebook Marketing Bootcamp
Social Media Strategies for Business
Mastering LinkedIn for Business
Mastering Instagram Marketing Bootcamp

5 Trade Finance

Trade Finance

Essentials of Trade Financing
Letter of Credit – Operations
Advanced Letter of Credit & Incoterms 2010
Trade Risks and Fraud Management
Understanding Trade Payment Terms (UCP 600) & Incoterm In Shipping Practices

6 Occupational Safety & Security

Occupational Safety & Security

Occupational Safety & Health Act 1994 (OSHA)
Health & Safety at Workplace
Conducting HSE Audit through Hazard Identification and Risk Controls
Preparing HSE Report

7 Human Resource Management

Human Resource Management

Managing Misconduct, Poor Performance and Absenteeism at Work
Training Need Analysis
Employee Case Investigation and Conducting Domestic Inquiry
Strategies for Implementing ROI in HR & Training
Effective Compensation & Benefits Management
Essentials of Human Resource Management
Handling Difficult Employees and Absenteeism
Practical Aspects of EPF & SOCSO Acts ~ Claims, Procedures & recent developments
Competency Based Behavioral Interviewing Skills
Payroll Administration and MTD Calculations
Developing A Pay Structure and Benefits Package
Employer/Employee Rights Under the Employment Act 1955
Termination of Employment (Employment Termination Guidelines)
HR for Non-HR Personnel
Understanding Malaysian Labour Laws
Developing HR Policy and Employee Handbook
Employment Contract, Termination and Dismissal

8 Performance Based Workshops

Performance Based Workshops

Key Performance Indicator for Organisational success
Defining Performance & Developing Effective KPIs
Performance Appraisal
5S Practice at Workplace
Manufacturing Cost Reduction Strategies
Balanced Scorecard & Performance Management System

9 Communication & Language Skills

Communication & Language Skills

Pratical Guide to Report Writing
Basic English at Work
Business English – Executives, Managers etc
Effective Business Communication and Writing skills
Writing Clear and Effective Emails
Business Presentation Skills
Practical Guide to Business Writing
Writing Effective Minutes of Meeting
Public Speaking & Presentation Skills

10 Administration

Administration

Effective Call Handling – Front Desk Service / Call Center
Records and File Management
Development Program for Clerks and Administrative Assistants
Effective Office Administrative Skills

11 Halal Development

Halal Development

Halal Awareness Programme
Malaysian Halal Standards, Certification and Audit
Halal Auditing

12 International Trade & Exporting

International Trade & Exporting

Export Marketing Skills
Export Development Programme
International Trade Management
International Market Research

13 Soft Skills & Others

Soft Skills & Others

Effective Supervisory Skills
Leadership Skills for Highly Effective Supervisors
Effective Negotiation Skills
Motivation and Positive Work Attitude
EFFECTIVE CALL HANDLING - Front Desk / Call Center
Problem Solving & Decision Making Skills
Time Management
Stress & Conflict Management
Team Work
Anger Management
Creativity and Innovation Thinking at Workplace
Women at Work
Work Behavior & Attitude
Dynamics of Multitasking
Handling Difficult Customer & Complaints Effectively
Fundamentals of ISO 9001:2015

14 Consultancy

Consultancy

We also provide consultancy on the following areas:

Human Resource Management Issues
Malaysian Customs and Shipping
International Trade Issues
Trade Financing
Logistics and Supply Chain Management
Halal Audit and Certification GST
Malaysian Taxation and Tax Planning
Market Entry Strategies for selective countries

A quotation will be provided based on your requirements. NB: THE DURATION OF EACH COURSE IS TWO DAYS (One day course is available upon request).

15 Executive Development Programmes

Executive Development Programmes

Executive/Professional Certificates, Diploma & Masters
Our main programmes are as follows:

Professional Certificate in Exporting
Professional Certificate in Trade Finance
Professional Certificate in Logistics Management
Professional Certificate in Supply Chain Management
Professional Certificate in Human Resource Management
Professional Certificate in Digital Marketing
Professional Certificate in Halal Marketing
Executive Diploma in International Trade
Executive Diploma in Human Resource Management
Executive Diploma in Halal Business Management
Executive Masters in International Trade

These courses are offered to both fresh graduates and working adults on full time and part time basis. Evaluation will be done by assignment and examination and a Professional Diploma or Masters will be given by one of our collaborations partners.

16 Special Programme

Special Programme

The Academy in collaboration with local and international trade Institutions will be offering the following Development Programmes:

Export Development Programme for New Entrepreneurs
Women Exporters Development Programme
New Exporters Development Programme
SME Export Mentoring Programme

Organiser:

Malaysian Export Academy
No. 86, Jalan BP 7/8,
Bandar Bukit Puchong,
47120 Puchong, Selangor.

(Tel:) 03 8066 3107
(Fax:) 03 8066 6152